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Refund policy

What happens if a payment goes wrong, and how to ask for your money back.

Last updated: 13 October 2026

Monthly plans

If something went wrong, write to info@perri.in within 7 days of a payment. Monthly plan payments are not refunded; your plan stays active until the end of the paid month.

Failed or duplicate payments

If you were charged twice or charged without your plan being activated, we refund the extra or failed payment in full, usually within 5–7 working days to the original payment method.

Cancelling

Cancelling stops future renewals. It does not refund the current month, which remains usable until it ends.

Credit top-ups

Top-ups are one-time purchases of extra credits for the current month. Like monthly plans, they are not refunded once bought, except for failed or duplicate payments as described above. Unused top-up credits expire at your next renewal.